Testimonials
Pat and Patty Jones
18:38 06 Dec 20
Service was fantastic, even in the face of a big mess they encountered that could not have been foreseen. I called them to replace the filter and media in an older residential water filtering system. I bought the place recently and did not know much about system. They found the carbon in the container had become a solid rock and the job to remove it went from 15 minutes to hours. The owner of the company was nearby and joined his son in working on the job. Both were pleasant and generous as they worked through the problem...and only charged me what was originally quoted for the work, a quote based on assumption that it wouldn't take 2-3x what it ended up taking. These people are super solid, with integrity, strongly recommend.
db Cooper
23:58 15 Nov 20
Very helpful for DIY repair on water softeners, took the time to explain it
Terry Fleeger
19:26 13 Nov 20
I have to say that this has been a pleasant and enjoyable experience from the initial appointment to the installation and final approval. Jack was professional and answered all of our questions without hesitation or being condescending. He gave a firm price and a firm time for the install. Both we not changed in any way. Brad and Zack were very competent and kept us informed of everything they did or were going to do. They cleaned the worksite thoroughly when they completed it. It looked as though they had never been there even though they had to dig a trench to bury the pipes. Brad and Zack were personable and just fun to be around. One of the more enjoyable contractors I've had the pleasure of working with. To the head of Water Tec: Better keep Brad and Zac around...you have a gem of a crew there.
Cynthia Smith
19:03 01 Oct 20
I am very pleased with Water-Tecs technical knowledge, professionalism, cost effectiveness and timeliness. We had a water purification system and water softener installed at our home in Tucscon. We trust this company. They have great customer service.
Douglas Loftus
18:09 01 Oct 20
The staff from frontline sales, installation and corporate have been great to work with, professional and caring about how you feel and are treated as a customer.Our system has been working great since it was installed and if I ever have a question I know I can call my salesman or the office to get answers.
Harlow Sires
21:42 23 Aug 20
We shopped around and got the best price and turns out a very quick and seamless installation. Highly recommended. The installation specialist said he had worked for the competition and felt better about working for Water Tec.
Bonnie Betts
21:49 12 Aug 20
Water Tec takes very good care of their customers. They make sure that you do not have to worry about any products that you need to keep your unit running correctly. They will call and set up a delivery time that will work for you. Thank you Water Tec.
Ron Munn
19:44 24 Jul 20
Outstanding service and installation. George, the service technician who installed the unit was very knowledgeable and spent extra time explaining all aspects of how it works.Since installation the water has been outstandingly soft!Would highly recommend Water Tec of Tucson for your soft water needs.
Pritha Bhattacharya
15:42 24 Jul 20
Brad and Gabe did a wonderful job installing the water filter system. They were excellent explaining it to us. We are very happy with their work.
Stephen White
17:19 10 Jul 20
Our whole house system and R/O work great, as advertised! Our salesman Jack was a pleasure to work with, and our system installer (Brad) was extremely knowlegeable and helpful. He finished a large job quickly and cleanly, and took the time to explain the systems. Highly recommended! Thank you Water Tec!
Dragon McMullen
20:13 23 Jun 20
Great service. Brad was the installer and did a fantastic job
Sheryl Cyrus
20:05 22 Jun 20
Our installer Brad was great!!! Answered all our questions, went over an above with the install and very, very knowledgeable/ professional. Couldn't be happier with the whole experience. System is working perfectly and we are now enjoying soft water!! Thank you Water Tec.
Ellen Jackowski
02:34 19 Jun 20
Brad at Water Tec was our installer of our water softener and RO system, and did a fantastic job. His motto - "Install it the way I'd install it in my own home", which meant he installed a hose bib for washing cars alongside our softener system. Great attention to detail and upgrading parts from the standard plastic connectors provided with the kits with better quality. Jacob M. was our sales representative who helped us identify the best system for our needs and was extremely knowledgeable!
Randall Mott
19:42 01 Jun 20
Very nice, curious staff, very helpful
Jim Phillips
22:17 07 May 20
Bought a water softener and RO system from Water Tec. It was installed by a private plumber. I has a small issue and after we couldn't get it fixed over the phone, I paid for a tech to come out. He fixed it (bad part) and solved all my issues. Working great. Water great. RO system working great. The customer support was great.
Charlotte Nelson
20:48 07 May 20
Water Tec Representative was prompt efficient and courteous ! We are pleased and will certainly call them again!
Doug Wigton
20:46 07 May 20
We did a lot of research and chose Water Tec. We ordered the water softener and filter package and had it installed. The installers did a great job, very clean installation, and so far, it has worked very well.
Jarrad Creagan
21:25 05 May 20
Couldn't be more happy with our Water Tec System. From the beginning with Jack, things were very upfront and the customer service was prompt and helpful. Jack came out twice just to double check and make sure we were good with the plan.As for the install day, Brad was nothing short of amazing. When he arrived, we had issues locating the main to the house. After some digging, Brad was able to find the main and keep our install going smooth. He explained everything to me each step of the way. The entire system was installed professionally and expertly. Brad was far and away top of class.I would recommend Water Tec to anyone looking for a great system and great customer service.
Pamela Platel
22:48 15 Apr 20
It is my pleasure to review my experience with Brad of Water Tec of Tucson. Brad installed my new water softener and I could not be happier with his expert and professional installation.
Karen Adam
16:53 23 Mar 20
We have been loyal Water Tec of Tucson clients for 20+ years, in two houses. When we had to replace a five-year-old electric water heater because of hard water build up, we did not hesitate in calling Water Tec. Brad and Mike installed a water softener system in under four hours and left the house in immaculate condition. The installation involved ditch digging, an unexpected section of electrical wiring, and piping up the side of the house and on to the roof for drainage to the city sewer system. We highly recommend Water Tec of Tucson, and this team of professionals.
Kevin Stoltzfus
22:16 08 Mar 20
Brad and Mike expertly installed a water softener and a reverse osmosis system at our home. Neither installation was simple given the tight space for the RO and the thickness of the concrete wall through which the water line from the softener had to pass. Regardless, they finished in less than a day and ensured that everything was working properly.
Catherine Eads
21:11 21 Feb 20
My husband and I are from Michigan and were traveling enjoying our beautiful country in our newly built camper van. Unfortunately our RO system wasn’t working but we didn’t want that to stop us. We came in and Greg was sitting at the front desk, came out right away and helped us. He also mentioned some extra things they could do for us that would help us on our journey (which we did and the cost was well worth it). The service was impeccable and Greg gave us extremely good customer service. Would recommend this place for sure. Small place but big service. Thanks Greg and thanks for the traveling tips!
Max Krier
16:09 20 Feb 20
From start to finish, I was very happy with my experience with Water Tec. Mine wasn’t a simple, standard installation but everyone I dealt with concentrated on ways to best accomplish the project instead of the line I got from other companies that focused on how different it was from the “norm”. The wait time, from approval to completion was about a week and a half. Brad, the tech doing the work showed up on time and got to work immediately. He explained everything he would be doing and coordinated with me to make small modifications that improved the aesthetics and function. It was nice working with a tech who was obviously well-experienced and competent. They definitely get my recommendation.
Daniel Reed
03:02 17 Jan 20
Greg is the man, very knowledgeable and takes care of you.
Jon Bradford
16:59 09 Jan 20
I am not sure where to start on this review as I am just so blown away with how awesome and professional this entire team is from Greg the gentlemen that answered my phone call down to the installer George. When I bought the system I figured they would just remove my old one and slap the new one in and move on with their day. Greg helped me out answered all my questions and made sure I got the right system for my house sent me a brochure with all the info etc. george came out and installed the system he was in contact with me the entire time. I was actually out of town when they installed the system so I got George into my garage and he installed it and called me when he was finished. 5 days later I returned home to see the job George did and I was dumb founded to be honest. He redid all my piping (it was A mess from the previous water softener company). George went so far above and beyond with the install, I have a fridge in my garage with water and ice through the door and before it had one of the cheap adapters that puts a small pin whole in the pipe to get water. George put a nice valve on there so I can’t turn it on and off nicely a water spout so can hook a house up to it to get soft water to my garage so if I wash a car or fill an RV up. I can’t say enough good things about the entire process. Thank you so much.Side note this is the 3rd time we have used this company but the first time I have dealt directly with them. They did my dads house, my grandmas and now mine. Do not hesitate to do business with these guys they are AWESOME!
Mark Knecht
02:54 08 Jan 20
I was researching salt-free water softeners and the folks here were very helpful.
Rick Davila
15:53 16 Dec 19
I bought a new home that didn't have a soft water capability. Having bought a WaterTec unit for my previous home over eleven years ago, I decided on buying another because of excellent reliability and service. Brad and Shane were very courteous and professional. They allowed me to choose from several installation options and I was very happy with the final product. Once completed, they took the time to explain the operation of the new water softening system and the company's salt delivery service. I would definitely recommend WaterTec to anyone in the market for a soft water system.
Jennifer Hess
21:40 09 Dec 19
Brad did an outstanding job installing our system! He was prompt, polite, informative and highly competent. He clearly takes pride in his work and did a great job explaining the system and its maintenance. We're completely happy with our choice to use Water Tec.
Jack Landon
21:58 05 Dec 19
I ordered a water softening system with a whole house filter built-in from Water Tech of Tucson. The installer, Brad, came alone and on time. He did a great job plumbing the system and took time to explain the system to me. I would highly recommend Water Tech of Tucson and ask for Brad to do the install.
Joshua Bailey
18:45 08 Nov 19
All the associates are friendly and very knowledgeable
Dan Gann
20:39 30 Sep 19
Brad and Shane did a great job installing our water softener and reverse osmosis systems. They were informative, courteous and neat. They provided service that exceeded our expectations. I hope their employer recognizes how conscientious and dedicated they are. Also, Jake was helpful with information about the systems when we stopped in the showroom. We would definitely recommend Water Tec to everyone we know.
TMike8269
13:06 25 Sep 19
My wife and I have been wanting a water softener and R.O. system for several years. We researched companies around Tucson and spoke to friends and coworkers who recommended Water-Tec. We decided to go with their service and are VERY happy with the product and the professionalism displayed by their service staff.Brad was the installer. He arrived on time despite having some difficulty finding our house. He was very friendly and knowledgeable. Brad explained how the R.O. and softening system worked as he installed them and patiently answered my many questions. It was raining during the installation and Brad became soaked while working on the side of the house. Nevertheless, he finished the the outside plumbing work quickly and even replaced our old faucet with a new one.I highly recommend Water-Tec if you are considering a water softener and R.O. system.
Laura Stine
18:53 09 Sep 19
Water Tec was recommended by my friends plumbing business and my management co. Appreciated Jim the technicians insight, expertise, and demeanor. He saved me research time. Brad and Shane performed the install with professionalism, guidance, and good natures. Seamless
Julie Hummel
18:41 30 Aug 19
Brad and Shane installed my whole house water filtration/softener system with R/O. They did a great job and went above and beyond. They were courteous, efficient, and knowledgeable. I highly recommend Water Tec!
Luis Rendón
18:51 17 Aug 19
They provide wonderful service
James Fabins
18:59 17 May 19
Very informative and professional employees. Best place to go for people with wells.
Gary Lubers
20:56 29 Apr 19
Very helpful instructions and they had the filters and gear for my 12 yr. old RO unit.
